Reach Your Customers.
Wherever They Are.
The unified messaging platform for WhatsApp & SMS. Engage customers, send personalized campaigns, and track results—all in one place.
One Platform, Endless Possibilities
Marketing Campaigns
Send promotions, new arrivals, and special offers via WhatsApp & SMS to drive sales.
Learn moreTransactional Alerts
Automate order confirmations, shipping notifications, and appointment reminders.
Learn moreSecurity & OTPs
Deliver time-sensitive One-Time Passwords (OTPs) and security alerts reliably.
Learn moreEverything You Need to Succeed
All the tools you need to build, manage, and scale customer engagement.
Smart Fallback
Prioritize WhatsApp, but if the message fails or the user isn't on the app, our system automatically sends an SMS instead.
- Maximize deliverability rates
- Optimize costs by prioritizing WhatsApp
Rich Media Messaging
Capture attention and drive higher engagement by sending WhatsApp messages with images, perfect for promotions and product showcases.
- Send images in your campaigns
- Increase conversion rates
Interactive Buttons
Add 'Quick Reply' buttons to your WhatsApp messages to get instant customer feedback. Track who clicked 'Interested' or 'Unsubscribe' and analyze responses.
- Gather instant 2-way feedback
- Track button-click statistics
Advanced Segmentation
Create dynamic segments based on custom fields to send hyper-targeted messages.
- Filter by location, tag, or custom field.
- Personalize content for each segment.
Analytics & Reports
Track every message with detailed logs and comprehensive campaign analytics.
- Real-time delivery status.
- Cost breakdowns and transaction logs.
- See who clicked your interactive buttons.
Partner API
Allow partners and developers to send messages directly via our reliable and easy-to-use API.
- Simple REST API integration.
- Secure and scalable for partners.
Templates & Personalization
Use dynamic variables like {{name}} to make every customer feel unique.
- Reusable templates for SMS & WhatsApp.
- Personalize with any custom field.
Contact Management
Easily import, manage, and segment all your contacts. Add custom fields.
- Easy import and export.
- Full contact history.
See the Full Circle
Understand the entire journey, from sending the message to analyzing your revenue and reports.
The WhatsApp Message
Your customer receives a rich, trusted message. With approved accounts, this includes your brand name and a potential green tick, building immediate trust and driving high open rates.
- High engagement & open rates
- Branded & trusted delivery
- Send rich media (images & buttons)
The SMS Fallback
If the WhatsApp message fails (e.g., user doesn't have the app), the system doesn't give up. It automatically sends the fallback SMS, ensuring your critical notification is delivered.
- Guaranteed message delivery
- No customer left behind
Your Insights
Back in your dashboard, you get a complete picture. See detailed delivery logs, track costs per message, and analyze the overall performance of your campaign, all in one place.
- Full delivery & cost reports
- Measure campaign success
- Automatic refunds on failed messages
A Simplified Process
From uploading contacts to tracking results, we make it simple. Just provide your business info, and we'll handle the full setup of your WhatsApp & SMS Sender IDs.
Sign Up
Create your HeyReach account in just a few minutes. No credit card required to start.
- Instant account creation
Connect Senders
Provide your business info (phone number, company details) and our team handles the full setup and approval for your WhatsApp Business API & SMS Sender ID.
- We handle the technical setup
- Get approved senders hassle-free
Top Up Credit
Add credit to your account via our secure payment gateway. Pay only for what you send.
- Pay-As-You-Go model
- Secure payments via Stripe
Upload & Segment
Upload your contact list via CSV and map custom fields. Create dynamic segments to target the right audience.
- Simple CSV import
- Filter by any custom field
Create Template
Design your message templates for WhatsApp & SMS. Use variables {{name}} for personalization.
- Live preview editor
- Manage all templates in one place
Create Campaign
Set up your campaign. Select your target segments, choose your WhatsApp & SMS templates (for fallback), and map your variables.
- Step-by-step campaign wizard
- Use Smart Fallback logic
Send & Analyze
Launch your campaign and watch the results roll in. Track delivery, costs, and engagement in real-time from your dashboard.
- Real-time delivery logs
- Measure campaign success rates
What Our Customers Say
Jane Doe
CEO @ Local Eats
HeyReach revolutionized how we handle promotions. The SMS fallback is a lifesaver, and our open rates have never been higher.
Mark Chen
CTO @ GigaTech
The partner API was incredibly easy to integrate. Our developers had it running in hours, not days. Reliable and well-documented.
Sarah Lee
Owner @ The Boutique
We love the Pay-As-You-Go pricing. No subscriptions, and we only pay for messages that actually get delivered. It's fair and transparent.
Simple, Transparent Pricing
Pay-As-You-Go. All features included. No hidden fees.
You only pay for successful deliveries. Failed messages are automatically refunded.
Silver
$100
Great for getting started and testing campaigns.
Choose PlanWhat $100 gets you:
Singapore: ~833 SMS or ~714 WhatsApp
Malaysia: ~200 SMS or ~714 WhatsApp
Gold
$150
Perfect for growing businesses serious about engagement.
Get StartedWhat $150 gets you:
Singapore: ~1,250 SMS or ~1,071 WhatsApp
Malaysia: ~300 SMS or ~1,071 WhatsApp
Platinum
$200
For businesses ready to scale their communication.
Choose PlanWhat $200 gets you:
Singapore: ~1,666 SMS or ~1,428 WhatsApp
Malaysia: ~400 SMS or ~1,428 WhatsApp
Transparent Per-Message Rates
Your top-up balance is used based on these per-message rates. Rates may vary by country and carrier.
Singapore
- WhatsApp~ $0.14 / msg
- SMS~ $0.12 / sms
Malaysia
- WhatsApp~ $0.14 / msg
- SMS~ $0.50 / sms
Frequently Asked Questions
Have Questions? We're Here.
Our team is ready to help you get started or answer any questions you might have about our platform.
Start Reaching Your Customers Today
Join thousands of businesses building better customer relationships on WhatsApp and SMS. Sign up in minutes.